Returns & Exchanges
At Liberty Safe, we stand behind the craftsmanship of our products and want you to feel secure in your purchase. If you are not completely satisfied with your safe or accessory, our hassle-free return process ensures your home security needs are met with total peace of mind.
Initiate Your Request
Contact our dedicated customer support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare for Pickup
Ensure the safe is secured in its original packaging and bolted to the shipping pallet to prevent damage during transit.
Schedule Transportation
Once your return is approved, we will coordinate with a professional freight carrier to schedule a convenient time for curbside pickup.
Inspection and Refund
After our warehouse team inspects the item for quality assurance, a refund will be issued to your original payment method, minus applicable restocking and shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing